Managed Solutions

Powered By Fish offer several managed hosting options for dedicated and VPS servers. Learn more about our management solutions below.

Semi-Managed
With a Semi-Managed server we provide essential support only. Essential support is making sure you have access to SSH and the server is pinging. If you ever need a reboot or there is a network issue we are here to help. For any additional support, we charge a nominal fee of $35 per half hour. This allows you to only pay for the services you use.

Managed Services
With Managed Services we provide additional support to help keep your system up and running at top performance. If you ever have a question or need help, we are here to help you.

Managed Plus
Our Managed Plus package is for those who require their systems to be available no matter what or for those who want to set it and forget it. With Managed Plus we take over all aspects of your server management and you sit back and relax.

Compare Managed Solutions

	Semi-ManagedIncluded	Managed$34/month	Managed Plus$54/month
Initial Migration/Transfer if possible (Same Control Panel)	Up to 25 accounts	Up to 25 accounts	Up to 50 accounts
24/7 Network Management, Monitoring & Availability
24/7 Hardware Management, Monitoring & Replacement*
24/7 Professional & Knowledgeable Technical Support
Free Control Panel Install & Optimization (cPanel/WHM & Plesk) – Initial Setup
Free Initial Security Hardening
Free Anytime Reboot Request
Free Access to E911 Emergency Queue (Full Service Down & Critical Components)
Free OS Reloads
Free SSL Installations
Support for Standard Install & Updates of OS & Control Panel (Mail Services, Web Services, MySQL, Nameservers & FTP)
Best-Effort Support for 3rd Party Applications
Operating System Updates		On Request	Pro-Actively
Kernel Updates		On Request	Pro-Actively
24/7 Monitoring & Response (15 Minute Intervals)			Pro-Actively
All Server Generated Emails Forward to Support & are Handled
Malware Scanning
PCI Compliance
25% off Additional Administrative Work
10% Off Add Ons (SSL Certificates, Disk Space, Ram, Bandwidth, IPs)
24/7 Priority Phone/Chat/Email Support

Managed services and Managed Plus are only available on systems with a control panel (cPanel or Plesk) and will cover only items that are included by default by these control panels. Any 3rd party software (except free 15 minutes) or non control panel systems will be billed at an hourly rate of $70/hour with 30 minute minimum. 24/7 Hardware monitoring applies for dedicated servers only at the Managed Plus level.